Vodafone win innovation award for a retail store manager program designed and developed by Liam Richmond

Vodafone Enterprise Sales Academy

Vodafone Head Office, Auckland, New Zealand

Vodafone win the Learning & Development Innovation Award for their amazing Retail Store Management Program. Liam Richmond was chosen by Vodafone to project manage, design, develop and facilitate the program. Here’s what the NZATD said when they presented the award:

This entry impressed the judging panel for its innovative approach – the ingenious use of existing materials and learning components to create a uniquely different retail management programme.  Its creative and original blended learning solution mixed a range of learning components to provide a fun, engaging, and challenging program experience for participants.  In particular they noted its use of ‘apprentice style’ game challenges, social, including twitter and smartphone feeds. They also noted the rigour of the  needs analysis, up-front involvement  and commitment, including cash investment, from business units; high quality and comprehensive solutions documentation; and linkage to NZQA First Line Management qualification.


Liam Richmond can help your business deliver a better customer experience, improve customer loyalty, generate more repeat business, convert more shoppers into buyers and exceed your sales targets. Read more here

Farro Fresh wins global retailer award

Farro Fresh retail consulting Liam Richmond

Farro Fresh wins global retail award

Congratulations to Farro Fresh!

Global business, culture and design guide, Monocle magazine, has announced Liam Richmond’s client Farro Fresh among the winners of its inaugural retail awards. Farro Fresh was awarded the title of Top Local-produce Grocer Chain. Monocles judge’s commented saying “Small-scale retail and a great local produce selection make grocers like this a must in every town.”

The awards, called Trade Secrets, features a total of 25 leading retailers from around the world including Paris, Tokyo, New York and Stockholm. Check out the video detailing all the Monocle magazine retail award winners.

Find out more about Liam Richmond’s award winning retail training & development and retail consulting.