Work with Liam Richmond to win more deals, win deals faster, improve your sales process and provide a better experience to your customers and accounts. If you have a small sales team or one with more than 500 people; we can help your business gain the competitive advantage and succeed!
Liam Richmond specialises in sales training courses and learning and development. We focus on driving performance and raising capability in business to business (B2B) teams working in: Enterprise & Government, Small & Medium Enterprise (SME) Telesales and Call Center. We work with great global brands, and recently provided consulting and project management for the Vodafone Enterprise Sales Academy which was successfully rolled out to more than 400+ sales managers and sales professionals.
Our sales training courses provide practical methods and techniques which can be used immediately, enabling sales professionals to work more closely with customers, accounts and start generating more revenue. Different types of highly effective methods of learning can be used such as: face to face workshops, e-learning, m-learning, gamification and team based learning. Certification, accreditation and the achievement of recognised industry specific qualifications can be incorporated into your programs as required. New sales methodologies can also be linked into your CRM system – providing you with better information, power and decision making ability.
Sales training courses include:
- Sales Management & Leadership
- Sales methodology, sales process and sales steps
- Opportunity Management
- Account Management
- New customer/account acquisition (hunting)
- Customer/account retention (farming)
- Telesales teams and call centers
- Negotiation skills
- Presentation skills
- Customer service, customer experience
- CRM systems e.g. salesforce.com
- Systems and processes
- Products and services
- Sales Operations
Roles and positions covered: Sales Representative, Telesales, Sales Rep, Sales Professional, Sales Consultant, Account Associate, Account Manager, Key Account Manager (KAM), Account Director, Business Development, Sales Manager, Regional Sales Manager, Sales Operations.