Liam Richmond successfully partnered in the learning content development and training facilitation of our global POS implementation in our local Australia and New Zealand business. The quality of work, outstanding feedback on facilitation and success in implementation was largely a result of Liam’s expertise.
Liam showed great flexibility during the preparation of training materials and training concept for Market Pacific. Considering the limited time given to him, he definitely exceeded my expectations. He managed to become an expert on our system, so the outcome was very solid and tailored to the market and users. During the final project phase, when I was working closely with Liam, I could see him going the extra mile many times. The outstanding feedback from the training sessions and successful implementation was mainly due to the professionalism of Liam. I am happy to recommend Liam.